List of active policies

Full policy

Your privacy protection is important to us. This is why we have adopted the following pivotal legislation: EU’s General Data Protection Regulation 2016/679 (“GDPR”), UK General Data Protection Regulation (“UK GDPR”) and the California Consumer Privacy Act 2018 (“CCPA”). This privacy notice relates to all personal data we process and addresses the legislation mentioned and tried to prepare in the spirit of the new FADP as well.

Why we collect your personal data

So that we can help you, we need your data and here we tie in our legal justifications for needing to collect your data.

In order for us to provide you with our services or for correspondence purposes we need to collect your personal data. We ensure that the information we collect and use is confined to this purpose. We always process your personal data for specific purposes, with the nature of the data collected depending on your interaction with us. We are committed to transparency in this.

Our legal bases for controlling or processing personal data are:

• Consent: You provide informed consent to us or have a reasonable expectation that we will use your information in a certain way – for example, to engage in our community discussions, or to hear about new services or offers. You can withdraw your consent at any time either by selecting ‘delete my data’ within the specific service or by request to support@yourpersonalityupgrade.com
• Contract: Providing our services and fulfilling our obligations to you, usually relating to a terms of service or partnership agreement;
• Legal Obligation: The necessity to meet compliance with our legal obligations. 

Data protection rights

You control the personal data you share with us! Here, we outline your rights under GDPR and CCPA.

At any point while we are in possession of or we process your personal data, you have the following rights:

• (GDPR) right of access – you have the right to request a copy of the information that we hold about you;
• (GDPR) right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;
• (GDPR) right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records;
• (GDPR) right to restriction of processing – where certain conditions apply to have a right to restrict the processing;
• (GDPR) right of portability – you have the right to have the data we hold about you transferred to another organisation;
• (GDPR) right to object – you have the right to object to certain types of processing such as direct marketing;
• (GDPR) right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling;
• (GDPR) right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined below;
• (CCPA) right to deletion - you have the right to delete personal information collected from you (with some exceptions);
• (CCPA) right to opt out of sales - we do not sell your data;
• (CCPA) right to be free of discrimination - if you exercise your rights we will not discriminate against you; and/or
• (CCPA) right to know - you have the right to know:
  • the categories of personal information collected;
  • specific pieces of personal information collected;
  • the categories of sources from which we collect personal information;
  • the purposes for which we use your personal information;
  • the categories of third parties with whom we share your personal information; and/or
  • the categories of information that we disclose to third parties

Our security measures and information about when we delete data.

We take steps to protect your personal information from unauthorised access and against unlawful processing, accidential loss, destruction and damage. We will only keep your personal inforamtion for as long as we reasonably require and, in any event, only for as long as the Data Protection Law allows.  Where you have chosen a passwordwhich allows you to access certain parts of the Site, you are responsible for keeping this password confidential. We advise you to share your password with anyone.  Unfortunately, the transmission of information via the internet is not completely secure and,although we will take steps to protect your personal information, we cannot guarantee the security of your personal information transmitted via the website, any transmission is therefore at your own risk.

Please, contact us under support@ yourpersonalityupgrade.com if you have any questions, remarks or you want to address any topic related to our data policies. We are there to help you and answer your questions and answer your questions and undertake the requested changes.

Our website is based on the open source Moodle LMS and hosted in Switzerland. To be able to use our website and use it in the intended way, we accepted the following privacy and data policies and therefore they are part of our policies as well.

Moodle Data Privacy Policy

Moodle cookies policy

For booking appointents we use the scheduling software Calendly.com and therefore we refer to their Privacy Notice, Terms  of Use and Data Protection Addendum to which you find the links below:

Calendly Privacy Notice

Calendly Terms of Use

Calendly Data Protection Addendum

The Free Discovery Zoom Calls and the paid Coaching Sessions wil take place through Zoom and not through our website.
Therefore you also need to agree with their Terms of use and their data protection policies. Below you find the Zoom Privacy statement and their GDPR statement.

Zoom Privacy Statement

Zoom and GDPR


Payments
For our paid products and services we use Stripe and PayPal.
We will not store or collect your payment card details. That service is directed to our third-party payment processors whose use of your personal information is used by their Private Policy:

Below you find the link to their policies

PayPal Privacy Policy

Stripe Privacy Policy


For visiting our platform, use  the Calendly scheduler to book a call, use the Zoom for a free discovery call or a paid session, you have to agree to the respective Privacy Policies, Terms of Use and Data Protection Addendum. By using our homepage, using the Calendly scheduler, participating in a free Zoom Call or a paid Zoom session you have to agree to the respective policies of the different softwares and services we mentinned in this policy.

We are not in a position to influence their policies, terms of use or data protection addendum. 

If you have any remarks, questions or need for further information, please do not hesitate to contact us at support@yourpersonalityupgrade.com or write a letter to Your Personality Upgrade GmbH, Feldweg 2, CH-6315 Oberägeri, Switzerland.

Full policy

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for the Moodle servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalise your experience on our Site.

Cookies can be “persistent” or “session” cookies

Your Personality Upgrade LLC is based on Moodle and Moodle therefore we are using the same cookies as Moodle. We have no influence on the cookies Moodle is gathering. We therefore refer to the Moodle Cookies Policy. Moodle Cookie Policy . Here you can find all information on the cookies that are being used by our website. 

We use Calendly.com as our scheduler. As we have no influence on the cookies of Calendly. Here is the link to the Calendly Cookie Management and Banner. Here you can learn how you can change the settings for the Calendly application.

We have no influence on the cookies Paypal is using. However here you find  the information on the PayPal Cookie Policy. 

We also have no influence on the Stripe cookies Policy. Here you find the information on the cookies Stripe is using.Stripe Cookie Policy.

Full policy

General

Welcome to www.yourpersonalityupgrade.com. (WEBSITE) This WEBSITE is owned by Your Personality  Upgrade GmbH.

PLEASE READ THIS TERMS CAREFULLY BEFORE USING THE WEBSITE.

By using the website, you signify your agreement to these Terms of Use and Refund Policy.

If you do not agree to these Terms of Use and Refund Policy, you may not use the Website. In addition id´f you use any of our current or future services, you will also be subjected to our guidelines, terms, conditions and agreements applicable to those services. If these Terms of Use and Refund Policy are inconsistent with the guidelines, terms and agreements applicable to those services, these Terms of Use will control.

Privacy and your Account

Please review our Privacy Policy which also governs your visit to the website, to understand our privacy practices. 

We may sell products for children but sell them to adults who can purchse with a credit card or other permitted payment method. If you are under 18, you may use the WEBSITE only with the involvement of a parent or a guardian. We reserve the right to refuse the service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Consideration

You agree that these Terms of Use and our Refunbd Policy are supported by reasonable and valuabke considerations, the receipt and adequacy of which you hereby acknowledge, includin, without limitation, your access to and the use of the WEBSITE and data, materials and information available at or through our WEBSITE.

RESTRICTIONS ON USE LIMTED LICENSE

All content contained on this WEBSITE (collectively,"content) such as text, graphics, logos, icons, images, audio and videoclips, digital downloads, shared links with access codes, data compilations, and software, is our property or the property of our licensors or licensees, and the compilation of the Content is protected by international copyright laws. All software used on the WEBSITE is our property or the property of our software suppliers and protected by international copyright laws, treaties and conventions.

Any trademarks, service marks, graphics, logo, page headers, icons, scripts and trade names (each, a Mark) contained on the WEBSITE are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other marks not owned by us that appear on the WEBSITE are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. 

We grant you a limited license to access and make personal use of teh WEBSITE. No Contentof te WEBSITE or any other InternetSite owned , operated, licensed, or controlled by us may be copied. We grant you a limited access and make personal use of the WEBSITE. No Content of the WEBSITE or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded (other than age caching) , uploaded, posted, transmitted or distributed in any way, or sold or resold, visited or otherwise exploitedfor any commercial purpose, except that you may download one (1) copy of the Content we make available to you for such purposes on a single computer for your personal, noncommercial, home use only, provided that you 1) keep intact all copyright, trademark and other proprietary rights notices, 2) do not modify any of the Content; 3) do not use any Content in a manner that suggest an association with any of our products, services or brands; and 4) do not download Content so as to avoidfuture downloads from the WEBSITE. Your use of Content or any other website or computer environment is strictly prohibited.

The license granted to you does not include, and specially excludes, any rights to: resell or make any commercial use of the WEBSITE or Content; downloaded or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. You may not frame, or utiize framing techniques to enclose, any Mark, Content or other propietary information, or use any meta tags or any other "hidden text" utilizing any such intellectual property, without our and each applicable owner´s express written consent. Any unauthorized use automatically terminates the license granted to you hereunder. 

USE AND PROTECTION OF PASSWORD AND ID

Your Personality Upgrade LLC will assign a password and account ID to you so you can access and use certain areas of the WEBSITE. Each user who uses such assigned password and ID shall be deemed to be authorized by you to access and use the WEBSITE, and Your Personality Upgrade LLC shall have no obligation to investigatethe authorization or source of any such access or use. YOU ACKNOWLEDGE AND AGREE THAT AS BETWEEN YOU AND YOUR PERSONALITY UPGRADE LLC , YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THE WEBSITE BY ANYONEUSING THE PASSWORD AND ID ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESTO AND USE OF THE WEBSITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING ALL COMMUNICATION AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING FINANCIAL OBLIGATIONS FOR PURCHSES THROUGH THE WEBSITE) THAT MAY RESULT FROM SUCH ACCESS OR USE.

You are solely responsible for protecting the security and confidentiality of the password and iD assigned to you. You shall immediately notify Your Personality Upgrade LLC of any unauthorized use of the assignedpassword or ID, or any other breach or threatened breach of the WEBSITE ´s security of which you are aware. You will be responsible for any activity conducted under your assigned password or ID.

SYSTEM  REQUIREMENTS

Use of the WEBSITE requires internet access and may require compatible software and player device to watch and hear the content. Your Personality UPgrade LLC may, at any time and from time to time in its sole discretion, modify, revise or otherwise change the systemrequirements for the "WEBSITE" and the format of any content, in whole or in part, without notice or liability to you.

Internet access, use of the Sotware, or use of a device may result in fees in addition to any fees incurred on the WEBSITE. Software, or use of a Device may require you to obtain updates or upgrades from  time to time.  Your ability to use the WEBSITE may be affected by the performance of the Sotware, the Device, or your Internet connection. You acknowledge and agree that it is your sole responsibility to comply with the system requirements of your Software and Device, as in effect from time to time, and to maintain, update, and upgrade your Software and Devices, including the payment of all internet access, Software, and Device fees without recourse to Your Personality Upgrade LLC. 

CONTENT LINKED TO THE WEBSITE

You should be aware that when you visit the WEBSITE, you could be directed to other sites beyond our control including links from affiliates and content partners thatb may use our Marks as part of an affiliate relationship. When you click on a link that directs you away from the WEBSITE, the site to which you are directed may not be controlled by us and different terms of use and privacy policies may apply which you should carefully read and evaluate. You acknowledge that we are not responsible for examining or evaluating, and that we do not warrant the offerings of any such third party or the content of their sites. We do not assume any responsibility or liability for the actions, products, or content of any third party or any third party site. We reserve the right to disable links from or to third-party sites, although we are under no obligation to do so. 

DISCLAIMER OF WARRANTIES

THE CONTENT ON THE WEBSITE IS PROVED "AS IS" AND WITHOUT WARANTY OF ANY KIND, EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCCHANTABILITY, FITNESS OR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN ANY CONTENT (INCLUDING, WITHOUT LIMITATION, USER-GENERATED CONTENT) WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVERS THAT MAKE SUCH A CONTENT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF ANY OF YOUR EQUIPMENT OR SOFTWARE WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING USE, OR THE RESULTS OF USE, OF ANY CONTENT, PRODUCT OR SERVICECONTAINED ON OR OFFERED, MADE AVAILABLETHROUGH, OR OTHERWISE RELATED IN ANY WAY TO THE WEBSITE INCLUDING, WITHOUT LIMITATION, ANY THIRD PARTY SITE OR SERVICE LINKED TO FROM THE WEBSITE AND SPECIFICALLY NO REPRESENTATION OR WARRANTY OR CORRECTNESS, RELIABILITY OR SAFETY)

WE EXPLICILTELY DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR AVAILABILITY OF INFORMATION, CONTENT AND MATERIALS FOUND ON SITES THAT LINK TO OR FROM THE WEBSITE. WE CANNOT ENSURE THAT YOU WILL BE SATISFIED WITH ANY PRODUCT OR SERVICE THAT YOU PURCHASE FROM A THIRD PARTY WEBSITETHAT LINKS TO OR FROM OUR WEBSITE OR THIRD PARTY INFORMATION, CONTENT OR MATERIALS CONTAINED ON OUR WEBISTE, WE DO NOT ENDORSE ANY OF THE MERCHANDISE, NOR HAVE WE TAKEN ANY STEPS TO CONFIRM ACCURACY., COMPLETENESS OR RELIABILITY OF, ANY OF THE INFORMATION, CONTENT OR MATERIALS CONTAINED ON ANY THIRD WEBSITE, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION, CONTENT OR MATERIALS ( INCLUDING, WITHOUT LIMITATION, CREDIT CARD AND OTHER PERSONAL INFORMATION) YOU MIGHT BE REQUESTED TO GIVE TO ANY THIRD PARTY, YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY WAVE ANY AND ALL CLAIMS AGAINST US WITH RESPECT TO INFORMATION, CONTENT AND MATERIALS CONTAINED ON THE WEBSITE (INCLUDING, WITHOUT LIMITATION, USER-GENERATED CONTENT), ON THIRD PARTY SITES, AND ANY INFORMATION, CONTENT AND MATERIALS YOU PROVIDE TO OR THROUGH ANY SUCH THIRD PARTY SITES ( INCLUDING, WITHOUT LIMITATIONS, CREDIT CARD AND OTHE RPERSONAL INFORMATION) WE STRONGLY ENCOURAGE YOU TO MAKE WHATEVER INVESTOIGATION YOU FEEL NECESSARY OR APPROPRIATE BEFORE PROCEEDING WITH ANY ONLINE OR OFFLINE TRANSACTION WITH ANY THRID PARTY.

THE WEBSITE AND PRODUCT SERVICES CONTAINED THEREON ARE NOT SUBSTITUTES FOR THE ADVICE AND TREATMENT OF A LICENSED HEALTH CARE PROFESSIONAL. NOT ALL PRODUCTS AND SERVICES ARE  SUITED  FOR EVERYONE. THE CREATOS OF ANY PRODUCTS/SERVICES DO NOT ASSUME, AND SHALL NOT HAVE, ANY LIABILITY TO USERS FOR INJURY OR LOSS IN CONNECTION THEREWITH. WE MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL LIABILITY CONCERNING ANY TREATMENT OR ANY ACTION FOLLOWING THE INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH THE WEBSITE IF YOU HAVE SPECIFIC CONCERNS OR A SITUATION IN WHICH YOU REQUIRE PROFESSIONAL OR MEDICAL ADVICE, YOU SHOULD CONSULT WITH AN APPROPRIATELY TRAINED AND QUALIFIED SPECIALIST, SUCH AS A LICENSED PSYCHOLGIST, PHYSICIAN, LARYNGOLOGIST OR OTHER HEALTH PROFESSIONAL, OR DELAY IN SEEKING SUCH AN ADVICE, BECAUSE OF THE INFORMATION OFFERED OR PROVIDED WITHIN OR THROUGH THE WEBSITE. 

BECAUSE ANY HEALTH MODIFICATION PLAN CAN RESULT IN SERIOUS INJURY, YOUR PERSONALITY UPGRADE URGES YOU TO OBTAIN A PHYSICAL EXAMINATION BEFORE USING ANY OF THE SERVICES. YOU AGREE THAT BY USING THE SERVICES, YOU DO SO ENTIRELY AT YOUR OWN RISK. ANY RECOMMENDATION FOR CHANGES IN DIET INCLUDINGTHE USE OF FOOD SUPLLEMENTS ARE ENTIRELY YOUR RESPONSIBILITY AD YOU SHOULD CONSULT A PHYSICIAN PRIOR TO UNDERGOING ANY DIETARY OR FOOD SUPPLEMENT CHANGES.  YOU AGREE THAT YOU ARE VOLUNTARILY PURCHASING PRODUCTS OR SERVICES. PARTICIPATING IN RECOMMENDEDE ACTIVITIES, AND USING THOIS WEBSITE AND ASSUME ALL RIKS OF INJURY, ILLNESS, OR DEATH. 

YOU ACKNOWLEDGE THAT YOU HAVE CAREFULLY READ THIS "WAIVER AND RELEASE" AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. YOU EXPRESSLY AGREE TO RELEASE AND DISCHARGE ALL IDEMNIFIED PARTIES ( AS DEFINED BELOW) FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION AND YOU AGREE TO VOLUNTARILY GIVE UP AND IRREVOCABLY WAIVE AND RELEASE ANY RIGHT THAT YIU MAY OTHERWISE HAVE TO BRING A LEGAL ACTION AGAINST ANY INDEMNIFIED PARTY FOR PERSONAL INJURY OR PROPERTY DAMAGE. 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXECUTION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OFF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

AMENDMENT 

We reserve the right, in our sole discretion, to change, modify, add or delete portions of these Terms of Use at any time without notice, and it is your responsibility to review these Terms of Use for any changes. Your use of the WEBSITE following any change to these Terms of use will constitute your assent to and acceptance of the revised Terms of Use.

TERMINATION

These Terms of Use are effective until terminated by either you or us. You ma yterminate these Terms of Use prospectively at any time by discontinuing your access to and use of the WEBSITE and destroying all materials obtained from the WEBSITE and all related documentation and all copies and installations thereof, whether made under these Terms of Use or otherwise.  If you terminate these Terms of Use, you shall notify us by sending notice of such termination by certifiued mail postage pre-paid to: Your Personality Upgrade LLC, Feldweg 2, CH-6315 Oberägeri, Switzerland.

We may terminate these Terms of Use (including your access to and use oif the WEBSITE) without cause and without notice to you in our sole discretion. Upon termination, you must cease any access to or use of the WEBSITE and destroy all materials obtained from the WEBSITE and all related documentation and all copies and installations thereof, whether made under these Terms of Use or otherwise. We have adopted and implemented a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers of copyright. The provisions of these Terms of Use, which by their nature should survive the termination of these Terms of Use, shall survive termination. 

These Terms of Use, your rights and obligations, our rights and  obligations and all actions contemplated by these Terms of Use , will be governed by the laws of Switzerland. These Terms of use will not be governed by the United Nations Convention on Contracts for the International Sales of Goods.  Any dispute relating in any way to your visit to the Website or to the products or services you purchase through this WEBSITE shall be submitted to confidential binding arbitration in Zug, Canton Zug in Switzerland.

ELECTRONIC COMMUNICATION

When you visit the WEBSITE or send e-mails to us, you are communicating with us electronically. you consent to receive communications from us electronically. we will communicate with you by e-mail or by posting notice on the WEBSITE. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such commincation be in writing.

MISCELLANEOUS 

LEGAL PROVISIONS

We may discontinue the WEBSITE at any time and for any reason, without notice. We may change the contents, operation, or features of the WEBSITE at any time for any reason without notice.

You agree that no joint venture, partnership, employment, or agnecy relationship exists between you and us as a result of these Term of Use or your use of the Website. Nothing contained in these terms of Use is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the WEBSITE or information provided or gathered byus with respect to such use. A printed version of these Terms of Use and of any notice given in elctronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and mantained in printed form.

Our failure to enforce any provision of these Terms of Use or respond to a breach by you or others shall not constitute a waiver of our right to enforce any other provision of these Terms of Use as to that breach or any other. 

If any provision of these Terms of Use is invalid or unenforcable under applicable law, the remaining provisions will continue in full force and effect, and the invalid or unenforcable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.

These terms of Use constitue the entire agreement between you and us regarding the WEBSITE and supersedes any prior or conetempoaneous agreement regarding that subject matter.